Murrumbidgee Local Health District (MLHD) has called for the public to have its say in their 2022 Community Survey.
Community Engagement Manager, Setchen Brimson said it was the perfect opportunity for people to provide feedback on how the health service can improve communication.
“Murrumbidgee Local Health District is serious about ensuring feedback received from our local community is acted on and incorporated into the day-to-day operations of the service,” Ms Brimson said.
“This survey will help us to understand how much people know about our services and how we can communicate better with our communities about our services.”
“We know that one of the barriers to health is an understanding about what services are available and how to access them.”
“This survey will help us understand where there are gaps and what areas we need to improve our communications.”
The survey forms part of MLHD’s Community Engagement Strategy which focuses on informing, consulting and engaging with consumers.
The first community survey was conducted in 2014, with further surveys in 2016 and 2020. “Previous surveys provided invaluable information about the way our communities seek information and their perceptions around availability of services,” Ms Brimson said.
“They have provided a real insight into some easily achievable changes in the way we provide information.”
The 2014 survey results led to the redevelopment of the MLHD website to include more comprehensive information about the services. The 2016 survey opened the way for social media platforms which are now part of everyday connection for many residents across our region, with over 38,000 followers on the MLHD Facebook page.
Data from previous surveys also revealed correlations between people’s age, sex and location and their level of understanding about services available.
“We will continue to work towards improving the way we go about planning, designing and evaluating our services, and this is another step towards ensuring we get it right,” Ms Brimson said.
The survey is available in hardcopy at your nearest MLHD hospital reception or on the MLHD website and online at https://www.surveymonkey.com/r/MLHD-CS-2022.
You can also scan the QR code to access the survey via your device.
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